Support for life after ostomy – by an ostomate, for ostomates.
Coverage & billing
Coverage should feel easier to understand, not harder. This page brings together the key paths people usually need most: BC PharmaCare information, private insurance guidance, financial support options, and an easier way to stay on top of reordering.
Most customers fall into one of two main billing routes. Use the section that best matches your situation, then move to the financial resource and reordering sections below if you need more support.
If you are in British Columbia, eligible ostomy supplies may be covered depending on your plan, deductible, family maximum, and product eligibility.
If you use workplace benefits or another insurance plan, keeping your products, receipts, and claim details organized can make reimbursement much simpler.
If billing feels stressful, try breaking it down into the same four steps each time. A repeatable process makes it easier to order with confidence and stay organized.
Start by confirming whether you are using BC PharmaCare, private insurance, or paying out of pocket.
Review the products you need, your quantities, and any billing information or documentation tied to your coverage.
Save receipts, invoices, and coverage details so you can reference them later or submit claims more easily.
Once your usual products are established, use a repeatable routine so every future order takes less energy.
When coverage questions get more specific, official resources matter. This section gives you a cleaner place to point people toward provincial information and additional support options.
Use the official provincial resources alongside your coverage details to confirm eligibility, deductibles, and plan information.
Visit BC PharmaCare resourcesIf you need broader help beyond standard coverage, your support page can also include financial resources that may help with longer-term planning.
View financial resource linksMake the next order easier
The goal is not just getting through one order. It is making the whole process easier over time, with a setup that helps you reorder confidently, keep your details organized, and spend less energy on the logistics.
Reach out if you need help with product selection, coverage-related questions, or understanding where to start.
